Privacy Policy

1. What this policy covers

Peoria Home Services ("we", "us", "our") operates peoriahomeservices.com. This policy explains what information we collect when you use this website, why we collect it, how we use it, and the choices you have. It applies to this website and to enquiries you send us through it.

2. Information you give us

When you submit a free-estimate or contact form, or email or text us, you may provide your name, phone number, email address, service address or ZIP code, and details about the work you need. We use this information solely to respond to your enquiry, prepare an estimate, schedule and perform work, and keep records of jobs we have completed.

3. Information collected automatically

Like most websites, our hosting provider may log basic technical information such as your IP address, browser type, device type, referring page and the pages you view. If analytics tools are enabled on this site, they may use cookies or similar technologies to help us understand how visitors use the site so we can improve it. [CONFIRM YOUR ANALYTICS TOOLS AND COOKIE SETTINGS BEFORE PUBLISHING.]

4. How we use your information

We use your information to reply to your enquiry, provide estimates and services, arrange appointments, invoice for completed work, comply with legal and insurance obligations, and improve our website and service offering. We do not sell, rent or trade your personal information.

5. Sharing with others

We share information only as needed to run the business: with service providers who help us operate (for example, our website host, form-handling service, or payment processor), with trade partners when a job requires their involvement, and where required by law. These providers are expected to protect your information and use it only for the purpose we engaged them.

6. Text messages and calls

If you provide a phone number, you agree we may call or text you about your enquiry, your appointment and the work requested. Message and data rates may apply. You can ask us to stop texting at any time by replying STOP or by telling us directly.

7. Data retention

We keep enquiry and job records for as long as needed to serve you and to meet our legal, tax, insurance and accounting obligations, after which they are deleted or anonymised.

8. Security

We take reasonable steps to protect the information you send us, including using a secure (HTTPS) connection on this website. No method of transmission or storage is completely secure, so we cannot promise absolute security.

9. Your choices and rights

You may ask us what personal information we hold about you, request a copy, ask us to correct it, or ask us to delete it (subject to our legal record-keeping obligations). To make a request, email peoriahomeservices.az@gmail.com or call (602) 312-8961. If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, delete and opt out of the sale or sharing of personal information — we do not sell or share personal information.

10. Children

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Third-party links

This site may link to other websites, including maps and review platforms. We are not responsible for the privacy practices of those sites; please review their policies separately.

12. Changes to this policy

We may update this policy from time to time. The "last updated" date below shows when it last changed. Continued use of the site after a change means you accept the updated policy.

13. Contact us

Questions about this policy? Email peoriahomeservices.az@gmail.com, call or text (602) 312-8961, or write to Peoria Home Services, North Peoria, Arizona.